JOB TITLE: Social Worker

LOCATION: Kenya Office and Flying Kites Academy – Njabini

DEPARTMENT: Kenya Programs

OFFICE HOURS: Monday through Friday from 7:00 a.m. until 5:00 p.m.

POSITION STATUS: Management-level, exempt from overtime

ORGANIZATIONAL RELATIONSHIP: Reports to Executive Director, Kenya

GENERAL SUMMARY:  The Social Worker (Kenya) has primary responsibility for identifying, coordinating and providing social services to vulnerable students served by the Flying Kites Primary School. Duties are fulfilled using his/her expertise identifying and delivering a wide spectrum of social services to children and teens, maintaining a thorough knowledge of child welfare regulations and procedures, and building trusted relationships with stakeholders, guardians, families and colleagues. The role further requires exceptional organizational and communication skills, a commitment to monitoring and evaluation, and the ability to remain patient, calm and focused in the face of exceptionally challenging circumstances.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  “Essential duties” are those that an individual must be able to perform with or without reasonable accommodation or additional staffing support.

General Services

  1. Collaborate with leadership team to establish a comprehensive program of social services that meets the mission of the program and the needs of all students.

  2. Assess and document each student’s situation and identify needed interventions through personal interaction and analysis of medical, psychological, emotional, and social information (our Whole Child framework).

  3. Establish trusting and productive relationships with students, guardians and families.

  4. Collaborate with teachers, parents and other stakeholders to develop plans and strategies to improve students’ academic performance and social development.

  5. Develop and implement a clear and consistent course of action for each student by exploring options, prioritizing needs, and setting measurable goals and benchmarks.

  6. Foster a growth mindset with students by interpreting patterns of behavior and providing alternatives.

  7. Identify, assess and employ credible tools, resources and partners -- including government agencies and NGOs --  to provide the most effective and impactful services for each student.

  8. Develop proposals and pursue key partnerships that support the increased provision of services while decreasing the organization’s costs.

  9. Serve as primary liaison between the organization and providers of social services, including vendors, partners, schools, and governmental agencies.

  10. Comply with all relevant legal requirements by studying existing and new legislation and advising management on needed updates, policies and actions.

  11. Develop and maintain accurate monitoring tools and prepare timely reports that track progress and demonstrate desired outcomes.

  12. Adjust and maintain support services for graduate transitions and post-graduate programs for students who remain sponsored by the organization.

  13. Identify and respond to crisis situations where child safety and welfare is at risk.

  14. Serve as primary conduit of information to leadership on issues of concern and areas of risk.

  15. Maintain accurate and up-to-date records and deliver requested reports in a timely manner.

Student-Centric Responsibilities

  1. Regularly engage with students to assess ongoing needs and impact of social services.

  2. Provide direct counseling and guidance to promote health and emotional well-being.

  3. Serve as a trusted advisor and mentor, mitigating and resolving issues, maintaining professionalism, and serving as a role model at all times.


Education and Work Experience:

  • Bachelor's degree in Social Work or Psychology

  • 5+ years experience in Kenya for a child-centric CBO or NGO.

Knowledge, Skills, and Abilities:

  • Fluency in English and Swahili.

  • Well-developed and mature professional interpersonal skills; ability to interact effectively with children, teenagers, donors, partners and colleagues at all organizational levels.

  • Ability to work in a team environment with a customer service focus and a growth mindset.

  • Ability to think critically and manage change in support of strategic growth.

  • Excellent organizational, problem-solving and decision-making skills

  • Exceptional analytical skills to correctly maintain, assess, and communicate data.

  • Knowledge and high proficiency in computer applications.

  • Ability to handle confidential and sensitive information with appropriate discretion.

  • Ability to respond quickly and maintain composure during situations that impact the safety and security of children.

  • Ability to exercise judgment and discretion when making independent decisions.

Additional Requirements:

  • An incident-free Children’s Check and National Police Check (Certificate of Good Conduct) is a strict condition of employment and must be provided at time of hire and updated on request, consistent with the organization’s risk management procedures.

  • Consistent with the nature of this position, weekend and after-hours work is expected and required to meet organizational priorities.

  • Occasional travel may be required.

  • Additional responsibilities may be assigned to support coverage for management-level and other colleagues who are absent, on holiday or personal leave.

Working Conditions:

  • All Kenya-based positions are based in the Njabini office and subject to occasional interruptions in power and/or Internet access.

  • A significant (8 hour) time difference is acknowledged and generally accommodated for scheduled and unscheduled communications with US-based colleagues and leadership.

  • All of our programs and objectives serve children from preschool through young adults. Our workplace is thus regularly accessed and impacted by children.

Please send cover letter and resume to

The statements contained in this job description are not necessarily all-inclusive; additional duties may be assigned and requirements may vary at the discretion of the organizational leader.