General Summary: Flying Kites seeks a driven and passionate professional to join our team as Administrative Associate. The Associate will provide daily administrative support to the Wellesley-based team, maintain donor databases (Bloomerang, MailChimp), manage donation processing and acknowledgement, conduct office management duties, and provide support to donors engaged in Flying Kites trips and events. The role requires exceptional organization and communication skills; careful attention to detail; superior responsiveness; ethics and professional integrity; and an ability to engage colleagues, partners, and stakeholders at all levels in alignment with the organization’s vision and objectives.

Essential Duties & Responsibilities:

  • Maintain Bloomerang, the donor database that hosts all donor profiles, transactions, and interactions, and create reports that support the Development team in communications with donors

  • Process donations & prepare and send timely and accurate donor acknowledgements

  • Update MailChimp contact lists and individual account profiles to ensure targeted communications are reaching the Flying Kites audience

  • Conduct donor outreach to update profiles and payments, support crowdfunding efforts, and provide logistical assistance for trips to Flying Kites campus

  • Responsible for office management, including, but not limited to: manage incoming and outgoing mail, answer and direct phone calls, maintain inventory of office supplies, manage vendor payments

  • Work with Director of Development and Development Manager on special projects, as requested

  • Promote professionalism and ethical practices while working as a team member

Preferred Qualifications:

  • College degree
  • 2+ years experience working in an office environment
  • Proficiency in word processing and maintaining spreadsheets
  • Experience with Google Suite platforms
  • Experience with cloud-based CRM/database
  • Strong written skills
  • Problem-solver with a desire to meet and engage new people
  • Independent and self-motivated
  • Passion for issues of social justice

This position is based in Wellesley, MA, USA.

Please send resume and cover letter to Katie@flyingkites.org